Orders may be placed online at our E-commerce website www.myangvo.in or picked up from the company office and / or from any of the shopping outlets (stores). Details are given below:
PICKUP FROM OFFICE OR SHOPPING OUTLET (STORES):
Pickup orders can be placed at any of the outlets(stores). Payment options for Pickup Orders can be Credit Card, Debit Card, Net Banking, UPI and by wallets etc. Pickup hours for all Outlets(stores) are: Monday to Saturday 10:00 a.m. - 06:00 p.m. Sunday (Closed) Please refer to website www.myangvo.in for updated information.
HOME DELIVERY
Home Delivery orders can be placed through our website www.myangvo.in only.
Payment:
Payment mode options for these orders can be:
Online orders:
Through payment gateway by Credit Card, Debit Card, Net Banking and by wallet etc.
Home Delivery Orders Delivery fees
Please refer to the website www.myangvo.in for more details on Delivery fees. The shipments are in perfect condition when the carrier takes possession of the same. By signing “received” on the delivery note, the recipient(s) acknowledges that the order was received in satisfactory condition. Do not sign in the event of damages or product shortages. Hidden damages discovered after the carrier has left and all other discrepancies must be notified within twenty-four (24) hours of receipt of shipment. Failure to notify about any shipping discrepancy or damage to Angvo Online Marketing Private Limited within twenty-four (24) hours of receipt of the shipment shall be considered deemed acceptance of the products. Orders placed are typically shipped the very next business day. Orders placed on Saturday will be shipped on the following Monday. Delivery time will vary according to the location of customers . The average time for delivery is in between 5 -7 working days. Delivery of the products may not possible on Sundays or on major holidays as per the policy of the delivery partner.
Delivery of the Product
There are various delivery models for the delivery of purchased products to customers, as determined by Angvo Online Marketing Pvt. Ltd. The responsibility for any damage, loss, or deterioration of products during delivery or transit lies with Angvo Online Marketing Company, not the customer. Angvo Online Marketing Pvt. Ltd. ensures that the delivered products are not faulty and match the descriptions and specifications listed on the website.
The customer's shipping address and pin code are verified against the website's database before payment. If the order is not serviceable by logistic service providers or the delivery address is outside the specified pin code area, the customer can provide an alternate shipping address for delivery.
Customers are obligated to accept delivery of the purchased products. Failure to accept delivery may result in liability to Angvo Online Marketing Pvt. Ltd. The company reserves the right to contact customers to understand the reason for non-acceptance. The final decision regarding redelivery or initiation of the refund process is at the discretion of Angvo Online Marketing Pvt. Ltd. based on its refund policy.
Ownership of products and associated rights pass directly from Angvo Online Marketing Company to the customer. The customer bears the risk of loss after delivery and full payment of the product.
Before accepting delivery of any product, customers should ensure that the product's packaging is in good condition and not damaged or tampered with.
Governing Law
Any dispute in between customer and Angvo Online Marketing company, arising on any issue by this policy, shall be referred to the sole arbitrator (appointed by the company) and same shall be adjudicated by such Arbitrator as per provisions of Arbitration Conciliation Act, 1996. However, all proceedings shall come within the jurisdiction of Uttar Pradesh Courts only and such arbitration proceedings shall be held in Jaunpur District courts of Uttar Pradesh only. The final decision of the Arbitrator would be binding upon both the parties. Any breach of this covenant by the Customer will make him liable for damages and legal costs to the Company.
